Terms and conditions

Contract: Obligations of the Parties

1. Obligations of the Parties

• VIN-LOCK or Its Agent
Sells and undertakes to install the theft prevention system(s) described in the table on the preceding page (the “Systems”) on the Customer’s vehicle, all at the price and under the terms and conditions set forth herein.

• Customer
Agrees to purchase the system(s) and accepts the installation by VIN-LOCK or its agent, at the price and on the terms and conditions specified in this contract.

2. Description of the Systems

2.1. Domino Tracking System

• Overview:

  • Domino Tracking is a vehicle-connected GPS theft prevention system that includes permanent window etching and body identification.

• Customer Responsibility:

  • It is the Customer’s responsibility to inform CENTRALE VIN-LOCK within 24 hours of a theft of the vehicle, in order to benefit from the positioning service and maximize the chances of recovery—which could be significantly reduced by a delayed report.

• Important Note:

  • The installation of a theft prevention system does not guarantee that a vehicle will not be stolen or that it will be recovered.
  • In the event of theft, VIN-LOCK will attempt to locate the vehicle and forward the information to the police for recovery.

• Subscription Details:

  • The DOMINO Tracking System includes a 5-year subscription for a GPS-connected system (or 4 years for an autonomous system), starting from the date of installation and registration in our database.
  • If, during the term of this contract or at the end of the 4 or 5-year period (depending on your system), you no longer wish to benefit from the protection, it is solely your responsibility to have the system removed from your vehicle—within 10 days—either at your original installation provider or at an authorized merchant of your choice.

2.2. Proactive VIN-LOCK Marking System

• Overview:

  • VIN-LOCK Marking is an anti-theft prevention system that permanently marks the vehicle’s windows and major components.

• Customer Responsibility:

  • The Customer must inform CENTRALE VIN-LOCK within 24 hours of a theft of the vehicle in order to maximize the chances of recovery, which could be considerably reduced if there is a delay in reporting.

3. Limitation of Liability

• Product Defects:

  • In the event of a physical defect in the VIN-LOCK and/or DOMINO products, VIN-LOCK’s liability is limited to replacing the product free of charge.

• Cap on Liability:

  • Under no circumstances shall any payment or compensation exceed the value of the product originally installed on the vehicle.

• Governing Law:

  • This Agreement shall be governed by and construed in accordance with the laws of Quebec and Canada.

Note: Please contact us for information regarding the standards for transferring ownership and/or discarding.

4. Customer Consent and Data Usage

As a result of my request to install the Domino Tracking System on my vehicle, I declare that I have read and understood the terms and conditions set forth herein.

I agree to:

  • Inform my insurer of the presence of the system on my vehicle.
  • Expressly consent to VIN-LOCK collecting, using, and sharing my personal information for the purpose of opening and managing a client file.

This file, which will be securely stored, may include, among other things:

  • The provision of services and products offered by VIN-LOCK.
  • The maintenance of records and documents related to this Agreement and any associated activities.
  • The communication of information regarding the installation of the anti-theft device—including the date and details of installation—to insurance companies for the purpose of assessing my insurance file.
  • The location and/or recovery of the vehicle in the event of suspected theft.

Authorization for Data Sharing

I authorize VIN-LOCK to share my personal information with the following entities:

  • Insurance companies
  • Law enforcement authorities
  • Government agencies
  • Authorized dealers
  • External service providers assisting VIN-LOCK in achieving the objectives of this Agreement

Only VIN-LOCK employees whose duties require access to this information will be permitted to consult my file.

Any request to access or rectify my personal information must be submitted in writing to VIN-LOCK at the address indicated below.